1. Information We Collect
a. Personal Information
- Name
- Email address
- Phone number
- Address
- Payment details (processed securely via third-party payment processors)
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Cookies and tracking technologies
c. Booking Information
- Rental preferences
- Check-in and check-out dates
- Guest details
2. How We Use Your Information
We use the information we collect to:
- Facilitate bookings and manage rental transactions.
- Provide customer support and respond to inquiries.
- Personalize your experience on our website.
- Send important updates, such as booking confirmations and policy changes.
- Analyze website usage and improve our services.
- Comply with legal obligations.
3. How We Share Your Information
Your personal information is treated confidentially. However, we may share your information in the following scenarios:
- Service Providers: With trusted third-party service providers for payment processing, email services, or analytics.
- Property Owners: Limited information shared with property owners to facilitate your booking.
- Legal Obligations: If required by law or to protect our legal rights.
- Consent: With your explicit consent for any other purpose.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on MyStay.ma. These technologies allow us to:
- Analyze website performance.
- Remember your preferences for future visits.
- Provide targeted advertisements based on your interests.
You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
As a user of MyStay.ma, you have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Restriction: Request to restrict the processing of your data.
- Objection: Object to the processing of your data for direct marketing purposes.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us.
7. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the “Effective Date” updated accordingly.
